Saas Support Specialist Jobs in Pasig, Philippines

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SaaS Support Specialist

A property technology company is seeking a Support Associate to provide frontline technical support for their SaaS platform. You will assist property managers, owners, and residents with troubleshooting issues and guiding them through product features. Ideal candidates will have 1-2 years of experience in custom ...

SaaS Customer Support & Analytics Specialist

A leading SaaS company is seeking a Customer Service Business Analyst to provide technical support to clients, manage requests, and collaborate with research teams. Candidates should possess a Bachelor's degree and strong analytical and communication skills. The role requires multitasking, problem-solving, and a ...

Remote SaaS Tech Support Specialist

A leading technology company in the Philippines is looking for a Customer Support Representative to provide exceptional technical support via various communication channels. The successful candidate will have over 2 years of relevant experience, strong troubleshooting abilities, and a customer-oriented attitude. ...

Global SaaS Client Support Specialist

A leading multilingual support company is seeking a Client Support Specialist to join their team. This role involves being the first point of contact for clients, assisting with issues, and enhancing client interaction with the platform. Ideal candidates should have 2–3 years in client support, strong communicat ...

B2B SaaS Support & Onboarding Specialist

A leading tech company in Cebu City is seeking a Customer Support Specialist. In this role, you'll provide video and chat support, ensuring customers receive timely resolutions and effective onboarding. Ideal candidates should have 1–3 years of experience in customer service or B2B SaaS, strong problem-solving s ...

Remote SaaS Onboarding & Product Support Specialist

A leading AI-powered platform is seeking a Client Onboarding and Product Support Specialist in the Philippines, Metro Manila. This remote full-time role involves onboarding new clients, providing technical support, monitoring campaign performance, and ensuring high standards of communication. Candidates should h ...

Cloud SaaS Application Support Specialist II

Ein Arbeitgeber mit globalem Talentnetzwerk sucht einen erfahrenen Application Support Specialist – Level 2 (Cloud SaaS). Verantwortlich für technische Unterstützung, Datenkonvertierungen und Problemlösungen für Kunden. Die Rolle bietet hervorragende Wachstumsmöglichkeiten in einer dynamischen Cloud-SaaS-Umgebun ...

Remote Customer Support Specialist (SaaS Dashboard)

A leading software company is looking for a Customer Support Specialist to join their high-impact, remote team. The successful candidate will bridge the gap between users and engineering, help streamline user experiences, and contribute significantly to the support function. With a focus on flexibility and auton ...

Remote SaaS Tech Support Specialist (L1)

A leading AI-powered contact center platform is seeking a Technical Support Representative (L1) to provide troubleshooting and support for their software. The role involves customer interaction to resolve technical issues, educating clients on software setup, and creating technical documentation. Ideal candidate ...

SaaS Design Support Specialist — Creative Troubleshooter

A dynamic tech company in Metro Manila is seeking a Technical Support Specialist to provide design-related customer assistance. This role involves advanced troubleshooting, customer guidance, and collaborating with teams to enhance customer experience. Ideal candidates should have a bachelor's degree, customer s ...

SaaS Design Support Specialist — Creative Troubleshooter

A leading global company in the Philippines seeks a Technical Support Specialist focused on design and customer support. This role involves assisting customers with complex inquiries, providing advanced troubleshooting, and collaborating with internal teams to enhance user experience. The ideal candidate should ...

Remote Tech Support Specialist (SaaS & AI)

A leading web hosting company is seeking a customer support specialist based in the Philippines. The role involves providing expert product support via live chat, simplifying complex issues for customers, and enhancing the overall customer experience. Ideal candidates will have exceptional communication skills a ...

Remote Tech Support Specialist (SaaS & AI)

A forward-thinking tech company is seeking a Customer Support Specialist to deliver exceptional service in a fully remote environment. You will assist customers with Hostinger products and troubleshoot issues via live chat. The role requires fluency in English, experience in tech support, and strong communicatio ...

Remote SaaS Technical & Product Support Specialist

A leading talent management partner is seeking a motivated Technical Support / Product Support Specialist in Mandaluyong, Philippines. This customer-facing role requires strong troubleshooting and communication skills, assisting clients with their SaaS products. You will address complex technical issues, collabo ...

Remote Tech Support Specialist (SaaS & AI)

A leading web hosting company is looking for a remote Customer Support Specialist to provide expert assistance on their products through live chat and tickets. The ideal candidate will have strong communication skills, a customer-focused approach, and a solid understanding of web hosting fundamentals. This role ...

Remote SaaS Support Specialist (US Hours)

A leading tech company is seeking a Customer Support Specialist in Manila to assist customers with troubleshooting through various platforms. Candidates should have at least one year in customer support for a SaaS product, with clear communication and problem-solving skills being essential. Enjoy working in fast ...

Remote SaaS Onboarding Specialist – Spanish Support

A SaaS scale-up in the vacation rental industry is seeking a Customer Onboarding Specialist. This fully remote position requires candidates to be based in the Philippines. You will be responsible for seamlessly transitioning new clients onto our platform and ensuring their success. The ideal candidate has at lea ...

Global SaaS Product Support Specialist Remote

A global staffing solutions provider is seeking a Product Support Specialist to manage a fundraising SaaS platform. The role involves troubleshooting website issues, interpreting HTML and CSS, and analyzing system logs. Ideal candidates have 1-2 years in product support, a solid understanding of web management t ...

Senior SaaS Product Support Specialist (Remote)

A healthcare technology company in the Philippines is seeking a Senior Product Support Specialist to deliver exceptional customer support through effective troubleshooting and strong communication skills. This role requires 2-4 years of experience in a customer-facing position with a SaaS background. The success ...

Product Support Specialist SaaS Philippines (Remote)

Note: This role is for individuals who reside in and have full work authorisation for the Philippines. About the Role In the Product Specialist role , you will be the first layer of communication with our customers. You will wear many hats, and your work will have a ...

Technical Support / Product Support Specialist (Customer Facing, SaaS)

About Penbrothers Penbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes. About the Cli ...

Technical Support / Product Support Specialist (Customer Facing, SaaS)

About Penbrothers Penbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes. About the Cli ...

Remote Contractor Support Specialist (SaaS for Trades)

A leading tech startup is seeking a Customer Engagement Specialist to guide small business owners in using their SaaS platform effectively. In this remote role, you'll focus on customer outcomes, helping contractors utilize the software while providing strategic guidance. Ideal candidates are problem solvers wit ...

Remote HR Care Specialist — SaaS Platform Support

A leading HR technology company is looking for a Customer Care Specialist to join their Customer Experience team. You will support customers using the Employment Hero HR platform, resolving queries and ensuring their success. This role requires strong communication skills, customer service experience, and the ab ...

Remote Technical Support Specialist — SaaS & AI Help

A global tech company is seeking a customer support specialist to provide expert assistance on their products. The role involves troubleshooting technical challenges via live chat and contributing to initiatives that enhance customer experience. Applicants should be fluent in English, have experience in tech or ...

Application Support Specialist – Level 2 (Cloud SaaS)

Bewerben Sie sich für die Position: Application Support Specialist – Level 2 (Cloud SaaS) RecruitGo Careers About Us RecruitGo ist ein führendes Employer of Record (EOR)-Unternehmen, das Top-Talente aus aufstrebenden Märkten mit globalen Kunden zusammenbringt. Unsere Die ...

Remote Technical Support Specialist for AI SaaS

A cutting-edge audio AI company in Pampanga is looking for a dedicated Customer Support Specialist. You will be responsible for resolving customer support tickets effectively, providing user-friendly solutions, and ensuring high-quality interaction between customers and the company. Ideal candidates will have 2- ...

Remote SaaS Support Specialist & Customer Success Coach

A forward-thinking technology company is looking for a Customer Support Specialist to join their team remotely. In this role, you'll handle customer inquiries, resolve issues, and provide software training. Ideal candidates will have 4+ years of experience in client-facing roles involving SaaS, along with a stro ...

Technical Support Specialist T3 (Web App & SaaS)

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide. We are a global team, united by our desire to connect diverse people with shared values for ...

Technical Support Specialist T3 (Web App & SaaS)

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide. We are a global team, united by our desire to connect diverse people with shared values for ...

Remote Technical Support Specialist — SaaS & AI Help

A leading tech company is seeking a Customer Support Specialist in Quezon City, Metro Manila to provide expert support for their products. You will troubleshoot and simplify technical challenges, ensuring exceptional customer experiences in a remote setting. Ideal candidates have a strong understanding of web ho ...

SaaS Support Specialist Remote & Create Studio Expert

A software-as-a-service company is seeking a Customer Support Specialist to provide technical and product support for their clients. This full-time role is remote and located in the Philippines. The ideal candidate should have over two years of experience in a customer support role, preferably in the SaaS indust ...

Remote SaaS Support Specialist & Customer Success Coach

A forward-thinking technology company is seeking a Customer Support Specialist to provide exceptional service in a remote setup. You’ll assist customers with inquiries via live chat, email, and phone, help resolve issues, and provide training to ensure clients utilize the platform effectively. We seek candidates ...

Remote HR Care Specialist — SaaS Platform Support

A progressive HR technology company in Metro Manila is seeking a Customer Care Specialist. This role involves supporting customers on the Employment Hero HR Platform, resolving tickets efficiently, and collaborating with team members. Successful candidates will have 1-2 years of customer service experience, part ...

Senior Billing Support Specialist – Usage‑Based SaaS

A growing technology company is seeking a highly motivated Billing Support Associate based in the Philippines. This role involves providing detailed billing support, handling inquiries related to invoices and payments, and applying billing policies effectively. Ideal candidates have over 2 years of relevant expe ...

Remote HR Care Specialist — SaaS Platform Support

A leading employment solutions company is seeking a Customer Care Specialist to handle customer tickets and ensure support for the HR platform. You will need 1-2 years of customer service experience, ideally in a fast-paced SaaS environment. The role offers remote flexibility, access to top tools, and a variety ...

Remote SaaS Customer Support Specialist | Health Tech

A company in behavioral health is seeking a Customer Support Specialist to provide empathetic, timely assistance and enhance user experience. This role involves troubleshooting, customer education, and contributing to product development based on user feedback. Ideal candidates are problem solvers with strong te ...

Client Success Ops Specialist — SaaS Support Pro

A global payments company is seeking a Client Success Operations Associate based in the Philippines to provide support for hospitality and e-commerce customers. This role involves managing customer inquiries, troubleshooting issues, and translating technical information for clients. Ideal candidates have B2B Saa ...

Remote SaaS Email Support Specialist | Helpdesk Pro

A leading outsourcing company in the Philippines is seeking a dedicated customer support representative to provide email-based support via Freshdesk. This role requires strong written communication skills, attention to detail, and the ability to manage multiple tickets concurrently. The ideal candidate should ha ...

Remote SaaS Product Support Specialist Customer Impact

A leading revenue management solution provider in the Philippines seeks a dedicated Product Specialist to enhance customer communication and support. You will be pivotal in resolving customer issues and improving their experience with our SaaS product. The ideal candidate has at least 1 year of customer support ...

Technical Support Specialist T3 (Web App & SaaS)

A LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.We are a global team, united by our desire to connect diverse people with shared value ...

Hybrid Technical SaaS Support Advocate

A leading property software provider in the Philippines seeks a Customer Advocate for technical support. This entry-level role requires strong problem-solving and communication skills, providing first-tier support for RealPage software. The ideal candidate should have at least three years of college education an ...

SaaS Technical Support & Product Liaison

A rapidly growing HR and talent management firm is looking for a motivated Technical Support/Product Support Specialist. This customer-facing role requires providing exceptional support for SaaS products. The ideal candidate will act as a bridge between customers and internal teams to troubleshoot issues and ens ...

Remote Tech Support Specialist for SaaS & AI Helpdesk

A leading web hosting company is seeking a remote customer support specialist. The role involves providing expert assistance on various products via live chat and tickets. Ideal candidates should have excellent English communication skills, experience in tech support, and an understanding of web hosting fundamen ...

Remote SaaS Tech Support Specialist AI Powered Help

A fast-growing tech company in the Philippines is seeking a Customer Support Specialist to provide expert guidance on Hostinger products. This fully remote position requires fluency in English and offers flexible service timelines to ensure a balance between personal and professional commitments. Candidates shou ...

Remote SaaS Implementation Specialist

A dynamic tech company is seeking a consultant to enhance customer experiences and manage implementations within its cutting-edge software platform. This role requires 3+ years of consulting experience, strong technical skills, and excellent communication abilities. You will work closely with strategic teams to ...

Remote SaaS Implementation Specialist

A leading productivity software company is seeking a skilled consultant to manage projects and enhance customer experiences. You will collaborate with Strategic Services Consultants, implement customer solutions, and conduct training sessions while being the product expert. Strong organizational and problem-solv ...

Senior SaaS Sales Specialist

We are seeking a results-oriented Senior SaaS Sales Representative to drive sales across the Australian market . You will manage the full sales cycle for CableHero and Droxq, delivering product demos, converting trials to paid subscriptions, maintaining client relationships, and identifying ...

Customer Success Specialist (SaaS)

About Penbrothers Penbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes. About the Clien ...

Remote Customer Support Leader – InsurTech SaaS

An innovative company in the Insurtech space is seeking a Customer Service Manager to lead their customer support function. This role involves developing high-quality service standards, analyzing metrics for improvement, and collaborating with cross-functional teams to enhance customer experience. With a fully r ...

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    Saas Support Specialist Jobs in Pasig Job Search Guide, Trends and Insights